Cancellation and Refund Policy

1. Order Cancellation:

• Orders can be canceled within 48 hours if the items have not yet been shipped.
• If the order has been shipped, shipping and administrative fees will be deducted from the refund amount.

2. Refund Policy:

• Refunds will be processed within 14 business days after the cancellation request is accepted.
• Refunds will be issued using the original payment method.

3. Cancellation of Custom Orders:

• Custom or special orders cannot be canceled once confirmed and production or shipping has commenced.

4. Cancellation by HMR-Trading:

• HMR-Trading reserves the right to cancel any order due to product unavailability or payment issues. The customer will be notified, and any payments will be refunded promptly.

5. General Terms:

• All cancellation requests must be submitted via email to info@hmr-trading.com.
• HMR-Trading is not responsible for any delays or losses resulting from cancellations initiated by the customer.